You have 14 days from the shipping date to return your purchase from FREE OF CHARGE.

These are the options for returning your items:

  • At mafcouture atelier

    Take your order and paper or electronic receipt to our  mafcouture atelier  in schiedam,

  • Drop off point

  • Request a Barcode

  • with a barcode we will send you a code whereby you have to print it out, then use it to resend the item back to us via any close DHL in your area. 


You have 14 days from the shipping date to exchange your purchase from FREE OF CHARGE.

You can change ONLY the size of your items. If you prefer to exchange it for another item, you must ask for a return and make a new purchase.


Due to their special features, some of our items have to fulfil certain criteria to be returned:

  • Swimwear: cannot be returned
  • Underwear:  cannot be returned
  • Accessories: must be returned in their full original packaging.
  • Cosmetics: must be returned in the same packaging and in original condition.
  • Customised items: Due to the fact of being customised, these items cannot be exchanged or returned.


The refund will be made via the same payment method used to make the purchase.

You will receive email confirmation of the return once it has been completed.

If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.